Prudential - avoid at all costs

i have yet another story to tell, and that is regarding Prudential.

Change of agent statistics
Policy #1 - 2 times

Policy #2 - 2 times

both in a space of less than 2 months. I'm not very pleased when i see letters from Prudential nowadays, because it is about some darn bad news - new agent taking over my policy, and now the last straw - policy #1 got suspended.

some investors should know about the restriction of investment of monies from ordinary account that took effect earlier this year. I told my former agent, he said it will be settled. Come months later, i received a letter that the CPF premium is due. Knowing my instruction probably got lost because i'm not a very high value customer, i ignored it and waited to see what would happen.

now the company has suspended the policy.

i blame the company for not training their agents properly - a basic instruction wasn't conveyed from the customer to company. Secondly, they treated customers like clothes - an agent leaves, assign another. That another one leaves, assign yet another.

HELLO PRUDENTIAL, CUSTOMERS ARE PEOPLE PUTTING MONEY IN YOUR FIRM. WHY ARE YOUR AGENTS LEAVING AND LEAVING AND WHAT YOU CAN DO IS TO KEEP ASSIGNING ANOTHER? WHAT DO YOU TREAT US AS?

damn angry. Going to call and fry their asses tomorrow.